Managed SIEM Services | 24/7 Expert Monitoring

Expert SIEM management without the overhead of hiring security analysts

Your SIEM (Security Information and Event Management) system should be your security team’s most powerful tool, but too often it becomes a source of noise, alert fatigue and wasted potential. Razorthorn’s Managed SIEM services put experienced security analysts at your fingertips, transforming your SIEM from an underutilised investment into an effective detection and response platform.

Whether you’re implementing a new SIEM or struggling to get value from an existing one, our Managed SIEM services provide the expertise and 24/7 monitoring needed to keep your organisation protected.

What you get:

  • 24/7 SIEM monitoring by experienced security analysts
  • Intelligent alert filtering – only actionable threats reach your team
  • Expert tuning and optimisation to reduce false positives
  • Regular reporting with clear recommendations and remediation advice
  • Vendor-agnostic support for all major SIEM platforms

We help organisations maximise their SIEM investment whilst eliminating alert fatigue and ensuring no genuine threats slip through unnoticed.

Get Started with Managed SIEM

Transform your SIEM from a source of alert fatigue into an effective security operations platform. Speak with our team to discuss your SIEM challenges and requirements.

What’s Included in the Service

Our Managed SIEM service provides the expertise and continuous monitoring that transforms your SIEM from a complex technical tool into an effective security operations platform. Our vendor-certified SIEM analysts work as an extension of your team, monitoring your environment 24/7, tuning alerts to reduce noise and providing expert analysis of genuine security incidents. Whether you’re implementing a new SIEM or need to optimise an existing deployment, we provide the specialist knowledge required without the £50k-£70k cost of hiring dedicated SIEM analysts.

24/7 SIEM Monitoring & Analysis

  • Round-the-clock monitoring of your SIEM alerts by experienced security analysts
  • Real-time threat detection and incident alerting
  • Expert analysis to distinguish genuine threats from false positives
  • Immediate escalation of critical security incidents
  • Correlation of events across your entire IT infrastructure
  • Regular pattern analysis to identify emerging threats

SIEM Tuning & Optimisation

  • Initial SIEM configuration and deployment (for new implementations)
  • Ongoing tuning to reduce alert noise and false positives
  • Custom rule creation for your specific environment
  • Use case development tailored to your industry and threats
  • Integration with existing security tools and workflows
  • Quarterly optimisation reviews to maintain effectiveness

Expert Analyst Team

  • Vendor-certified SIEM analysts with expertise across all major platforms
  • Experience with Splunk, QRadar, LogRhythm, ArcSight, Sentinel and more
  • Dedicated analyst assigned to your account
  • Clear escalation procedures for critical incidents
  • Regular communication and incident briefings
  • Quarterly strategic reviews

Reporting & Compliance Support

  • Daily executive summaries of security events
  • Weekly detailed analysis reports
  • Monthly trend analysis and threat intelligence
  • Compliance reporting for frameworks including ISO 27001, PCI DSS, GDPR, NIS2
  • Evidence collection for audit requirements
  • Clear remediation recommendations with prioritisation

Why Organisations Choose Our Managed SIEM Service

Eliminate Alert Fatigue

Tired of your security team drowning in SIEM alerts? Our analysts filter thousands of events daily, investigating potential threats and only escalating genuine security incidents that require action. We’ve helped clients reduce their daily alert volume from hundreds to a manageable handful of real threats.

Maximise Your SIEM Investment

Many organisations invest £50k+ in SIEM technology only to use 20% of its capabilities due to lack of expertise. Our team ensures you’re getting full value from your investment through expert tuning, custom use case development and continuous optimisation.

Access Specialist Expertise Without the Hire

Hiring and retaining skilled SIEM analysts is expensive and challenging. The average SIEM analyst salary in the UK is £50k-£70k, plus training costs and the risk of staff turnover. Our managed service gives you access to a team of specialists for a fraction of that cost.

Accelerate Time to Value

New SIEM deployments typically take 6-12 months to reach optimal performance. With our experts handling configuration, tuning and optimisation from day one, you’ll see actionable security intelligence within weeks, not months.

Common SIEM Challenges We Solve

“Our SIEM generates too many alerts”
We tune your rules and create custom use cases to dramatically reduce false positives whilst ensuring genuine threats are detected.

“We don’t have enough analysts to monitor 24/7”
Our team provides round-the-clock coverage so you never miss a critical security event.

“We’re not getting value from our SIEM investment”
Through expert optimisation and use case development, we unlock the full potential of your SIEM technology.

“Our team suffers from alert fatigue”
We filter the noise, investigating thousands of alerts so your team only deals with genuine security incidents.

“We need better compliance reporting”
Our service includes tailored reporting for your specific compliance requirements with evidence ready for audits.

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